Privacy Policy
Effective Date: August 2026
Casa Playa y Selva respects your privacy and is committed to protecting the personal information you provide when visiting our website, making a reservation, or communicating with us.
Information We Collect
We may collect information you voluntarily provide, including your name, email address, telephone number, mailing address, reservation details, number of guests, and other information necessary to respond to inquiries or manage your stay.
Booking and Payment Information
When you make a reservation, booking and payment information may be collected and processed through Wix, Wix Hotels by HotelRunner, and applicable payment-processing providers. Casa Playa y Selva does not independently store complete credit or debit card information.
How We Use Your Information
We may use your information to process and manage reservations, communicate with you about your stay, provide requested guest and concierge services, respond to questions, process payments, maintain business records, and operate and improve our website and guest experiences.
Sharing of Information
We do not sell your personal information. Information may be shared when reasonably necessary with service providers involved in processing reservations, payments, website operations, or services you request. Information may also be disclosed when required by law.
Cookies and Webiste Technology
Our website and third-party services used on the website may use cookies and similar technologies for essential website functions, security, analytics, and other website features. Your browser or available website privacy settings may allow you to control certain cookies.
Third-Party Services
Our website may use or link to third-party services, including booking, payment, mapping, communication, and other service providers. Those providers may process information according to their own privacy policies.
Data Security
We take reasonable measures to protect personal information. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Data Retention
Personal information may be retained as long as reasonably necessary to manage reservations, provide services, maintain appropriate business records, comply with legal obligations, and resolve disputes.
Your Choices
You may contact us to ask questions about the personal information you have provided or to request that information be corrected or deleted, subject to applicable legal and record-keeping requirements.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any revised policy will be posted on this website with an updated effective date.
Contact
Questions about this Privacy Policy or how personal information is handled may be submitted through the contact information provided on the Casa Playa y Selva website.